All Systems Operational

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Auf dieser Seite stellt HIN Informationen zu Wartungsfenstern und zum aktuellen Systemzustand zur Verfügung. Via Button «Subscribe to updates» können Sie Status-Updates per E-Mail und SMS abonnieren.

Sur cette page, HIN met à disposition des informations sur les fenêtres de maintenance et sur l’état actuel des systèmes. Via le bouton «Subscribe to updates», vous pouvez vous abonner aux mises à jour d’état par e-mail et SMS.

HIN Client Operational
90 days ago
99.84 % uptime
Today
Alternative Authentisierung | Authentification alternative Operational
90 days ago
99.84 % uptime
Today
HIN Mail Operational
90 days ago
99.73 % uptime
Today
POP3 Operational
90 days ago
99.89 % uptime
Today
IMAP Operational
90 days ago
99.89 % uptime
Today
SMTP Operational
90 days ago
99.89 % uptime
Today
HIN Webmail Operational
90 days ago
99.02 % uptime
Today
HIN Mail-SEAL (HIN Mail an Nichtmitglieder) Operational
90 days ago
99.97 % uptime
Today
E-Rezept Schweiz Service | Service E-Ordonnance Suisse Operational
90 days ago
99.91 % uptime
Today
Rezeptsignatur durch Ärzteschaft | Signature d'ordonnance électronique Operational
90 days ago
99.8 % uptime
Today
Apotheken mit HIN-ID integriert im POS-System | Pharmacies avec identités HIN intégré dans le système POS Operational
90 days ago
99.96 % uptime
Today
Apotheken mit OVAN-ID | Pharmacies avec identités OVAN Operational
90 days ago
99.96 % uptime
Today
E-Rezept Webapplikationen für Patienten und Apotheken | Applications web d' ordonnance électronique pour les patients et les pharmacies Operational
90 days ago
99.93 % uptime
Today
HIN Sign Operational
90 days ago
99.81 % uptime
Today
HIN Teilnehmerverzeichnis | Répertoire des participants HIN Operational
90 days ago
99.25 % uptime
Today
HIN Servicecenter Operational
90 days ago
99.83 % uptime
Today
HIN Talk Operational
90 days ago
99.92 % uptime
Today
HIN Filebox Operational
90 days ago
99.84 % uptime
Today
HIN Medical Boards Operational
90 days ago
99.84 % uptime
Today
HIN Awareness Portal Operational
90 days ago
99.84 % uptime
Today
HIN Meeting Operational
90 days ago
99.88 % uptime
Today
Kundendienst und Support | Service clientèle et support Operational
90 days ago
100.0 % uptime
Today
CallDesk Operational
90 days ago
100.0 % uptime
Today
Videoidentifikation | Identification vidéo Operational
90 days ago
100.0 % uptime
Today
HIN geschützte Anwendungen | Applications protégées HIN Operational
90 days ago
99.87 % uptime
Today
Emedko Operational
90 days ago
99.97 % uptime
Today
Carimedko Operational
90 days ago
99.82 % uptime
Today
Bemedko Operational
90 days ago
99.97 % uptime
Today
myFMH App Operational
90 days ago
100.0 % uptime
Today
myChiroCH App Operational
90 days ago
100.0 % uptime
Today
Docbox Operational
90 days ago
100.0 % uptime
Today
Covercard Service Operational
90 days ago
99.81 % uptime
Today
HIN ID Cockpit Operational
90 days ago
99.44 % uptime
Today
HIN Webseite Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

HIN Access Services Migration Apr 7, 2026 08:08 - Apr 10, 2026 17:08 CEST

From 17 March on, HIN will start migrating the infrastructure for the HIN Access ACS service. The entry point of the HIN protected services (with names like e.g. "protected-service.hin.ch") will be moved to a new solution by changing the DNS entry. The migration will take place over several weeks. We will publish updates on this channel.
We expect this migration to have no impact on the availability of the service. Nevertheless, we would like to inform you about this planned activity in order to ensure transparency and planning security.

Posted on Mar 17, 2026 - 14:21 CET

Important: HIN Federation Service with SAML Integration (Migration Deadline: 14.09.2026) Jul 13, 2026 15:00 - Sep 14, 2026 23:00 CEST

If you are using SAML integration for authentication with HIN identities, you must use a new endpoint:

For the configuration of your system, please use the metadata available at the following URL:
https://broker.hin.ch/realms/HINBroker/protocol/saml/descriptor

Important: After September 14, 2026, the old endpoints will no longer be available for use.

For more details, please refer to the official HIN blog post:
https://www.hin.ch/de/blog/2026/technische-anpassungen.cfm

Posted on Jul 13, 2026 - 14:27 CEST

Aug 10, 2026

No incidents reported today.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

Resolved - This incident has been resolved.
Aug 5, 15:41 CEST
Investigating - At present, it is not possible to activate access via SMS code in the HIN Customer Centre.

We are working flat out to resolve the issue.

We apologise for any inconvenience caused.

Start: 5 August 2026 – 12:15

Aug 5, 15:35 CEST

Aug 4, 2026

Resolved - This incident has been resolved.
Aug 4, 09:45 CEST
Investigating - For doctors the signing of e-prescriptions with the E-Rezept-Schweiz Service is currently not possible due to a technical issue.

Start: 04.08.2026 - 08:30

Aug 4, 08:36 CEST

Aug 3, 2026

Completed - The scheduled maintenance has been completed.
Aug 3, 23:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 20:00 CEST
Scheduled - The following services will be partially unavailable due to maintenance:

HIN platform

Aug 3, 14:09 CEST
Resolved - This incident has been resolved.
Aug 3, 14:30 CEST
Investigating - Documents cannot currently be signed via HIN Sign.
Our supplier is already working to resolve the issue.

Start: 3 August 2026, 14:10

Aug 3, 14:18 CEST

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Resolved - This incident has been resolved.
Jul 31, 12:15 CEST
Investigating - Prescription via Auth Service is currently not available.

We regret the inconvenience and are working to resolve the issue as quickly as possible

Start:
31.07.2026 - 09:30

Jul 31, 09:58 CEST
Resolved - This incident has been resolved.
Jul 31, 11:54 CEST
Investigating - The HIN directory (directory.hin.ch) is currently experiencing an outage.

Start: 31 July 2026 – 11:00

We are working to resolve the issue.

Thank you for your understanding.

Jul 31, 11:28 CEST

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

Completed - The scheduled maintenance has been completed.
Jul 27, 23:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 20:00 CEST
Scheduled - The following services will be partially unavailable due to maintenance:

HIN platform

Jul 27, 09:42 CEST