All Systems Operational

About This Site

Auf dieser Seite stellt HIN Informationen zu Wartungsfenstern und zum aktuellen Systemzustand zur Verfügung. Via Button «Subscribe to updates» können Sie Status-Updates per E-Mail und SMS abonnieren.

Sur cette page, HIN met à disposition des informations sur les fenêtres de maintenance et sur l’état actuel des systèmes. Via le bouton «Subscribe to updates», vous pouvez vous abonner aux mises à jour d’état par e-mail et SMS.

HIN Client Operational
90 days ago
99.97 % uptime
Today
Alternative Authentisierung | Authentification alternative Operational
90 days ago
99.97 % uptime
Today
HIN Mail Operational
90 days ago
99.81 % uptime
Today
POP3 Operational
90 days ago
100.0 % uptime
Today
IMAP Operational
90 days ago
100.0 % uptime
Today
SMTP Operational
90 days ago
99.99 % uptime
Today
HIN Webmail Operational
90 days ago
99.14 % uptime
Today
HIN Mail-SEAL (HIN Mail an Nichtmitglieder) Operational
90 days ago
99.94 % uptime
Today
E-Rezept Schweiz Service | Service E-Ordonnance Suisse Operational
90 days ago
99.82 % uptime
Today
Rezeptsignatur durch Ärzteschaft | Signature d'ordonnance électronique Operational
90 days ago
99.76 % uptime
Today
Apotheken mit HIN-ID integriert im POS-System | Pharmacies avec identités HIN intégré dans le système POS Operational
90 days ago
99.77 % uptime
Today
Apotheken mit OVAN-ID | Pharmacies avec identités OVAN Operational
90 days ago
99.78 % uptime
Today
E-Rezept Webapplikationen für Patienten und Apotheken | Applications web d' ordonnance électronique pour les patients et les pharmacies Operational
90 days ago
100.0 % uptime
Today
HIN Sign Operational
90 days ago
99.54 % uptime
Today
HIN Teilnehmerverzeichnis | Répertoire des participants HIN Operational
90 days ago
99.34 % uptime
Today
HIN Servicecenter Operational
90 days ago
99.95 % uptime
Today
HIN Talk Operational
90 days ago
99.97 % uptime
Today
HIN Filebox Operational
90 days ago
99.96 % uptime
Today
HIN Medical Boards Operational
90 days ago
99.96 % uptime
Today
HIN Awareness Portal Operational
90 days ago
99.96 % uptime
Today
HIN Meeting Operational
90 days ago
100.0 % uptime
Today
Kundendienst und Support | Service clientèle et support Operational
90 days ago
99.99 % uptime
Today
CallDesk Operational
90 days ago
99.99 % uptime
Today
Videoidentifikation | Identification vidéo Operational
90 days ago
100.0 % uptime
Today
HIN geschützte Anwendungen | Applications protégées HIN Operational
90 days ago
99.91 % uptime
Today
Emedko Operational
90 days ago
99.99 % uptime
Today
Carimedko Operational
90 days ago
99.99 % uptime
Today
Bemedko Operational
90 days ago
99.99 % uptime
Today
myFMH App Operational
90 days ago
100.0 % uptime
Today
myChiroCH App Operational
90 days ago
100.0 % uptime
Today
Docbox Operational
90 days ago
100.0 % uptime
Today
Covercard Service Operational
90 days ago
99.92 % uptime
Today
HIN ID Cockpit Operational
90 days ago
99.44 % uptime
Today
HIN Homepage Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

HIN Access Services Migration Apr 7, 2026 08:08 - Apr 10, 2026 17:08 CEST

From 17 March on, HIN will start migrating the infrastructure for the HIN Access ACS service. The entry point of the HIN protected services (with names like e.g. "protected-service.hin.ch") will be moved to a new solution by changing the DNS entry. The migration will take place over several weeks. We will publish updates on this channel.
We expect this migration to have no impact on the availability of the service. Nevertheless, we would like to inform you about this planned activity in order to ensure transparency and planning security.

Posted on Mar 17, 2026 - 14:21 CET

HIN Client Update Required Apr 7, 2026 08:08 - Apr 10, 2026 11:08 CEST

Older versions of the HIN Client (3.6.2 and earlier) are no longer supported and may no longer function correctly.
Please update your HIN Client to the latest version 3.6.4.

We recommend performing the update as soon as possible to avoid any service interruptions.

Thank you for your understanding.

Posted on Mar 18, 2026 - 15:45 CET
Jun 8, 2026

No incidents reported today.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026
Completed - The scheduled maintenance has been completed.
Jun 4, 07:51 CEST
Update - Maintenance work on a central access component of the HIN platform will take place on June 3, 2026, from 10:00 PM to 11:00 PM.

During this period, it will not be possible to issue e-prescriptions.

We appreciate your understanding and kindly ask you to plan accordingly.

May 28, 14:39 CEST
Update - We will be undergoing scheduled maintenance during this time.
May 26, 16:40 CEST
Scheduled - Maintenance work on a central access component of the HIN platform will take place on June 3, 2026, from 10:00 PM to 11:00 PM.

During this period, it will not be possible to issue Swiss e-prescriptions. German e-prescriptions can still be issued if the session was opened before 10:00 PM.

We appreciate your understanding and kindly ask you to plan accordingly.

May 26, 16:40 CEST
Completed - The scheduled maintenance has been completed.
Jun 4, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 22:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 3, 14:03 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 3, 14:02 CEST
Scheduled - Maintenance work on a central access component of the HIN platform will take place on June 3, 2026, from 10:00 PM to 11:00 PM.

During this period, it will not be possible to issue e-prescriptions.

We appreciate your understanding and kindly ask you to plan accordingly.

Jun 3, 14:01 CEST
Jun 3, 2026
Jun 2, 2026

No incidents reported.

Jun 1, 2026
Completed - The scheduled maintenance has been completed.
Jun 1, 23:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 20:00 CEST
Scheduled - The following services will be partially unavailable due to maintenance:

HIN platform

Jun 1, 08:24 CEST
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026
Resolved - This incident has been resolved.
May 28, 13:53 CEST
Update - We are continuing to investigate this issue.
May 28, 13:25 CEST
Investigating - Unfortunately, access to the HIN platform is currently not working.

Start Time: 12:50

The root cause is currently under investigation.
We apologize for the inconvenience.

May 28, 13:12 CEST
May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.