Update - We are continuing to investigate this issue.
May 15, 2026 - 09:23 CEST
May 15, 2026 - 09:23 CEST
Update - We are continuing to investigate this issue.
May 15, 2026 - 09:22 CEST
May 15, 2026 - 09:22 CEST
Investigating - There is currently an partial outage affecting HIN Webmail.
We are working flat out to resolve the issue.
Start: 15.05.2026 – 09:00
May 15, 2026 - 09:13 CEST
We are working flat out to resolve the issue.
Start: 15.05.2026 – 09:00
May 15, 2026 - 09:13 CEST
About This Site
Auf dieser Seite stellt HIN Informationen zu Wartungsfenstern und zum aktuellen Systemzustand zur Verfügung. Via Button «Subscribe to updates» können Sie Status-Updates per E-Mail und SMS abonnieren.
Sur cette page, HIN met à disposition des informations sur les fenêtres de maintenance et sur l’état actuel des systèmes. Via le bouton «Subscribe to updates», vous pouvez vous abonner aux mises à jour d’état par e-mail et SMS.
HIN Client
Operational
Alternative Authentisierung | Authentification alternative
Operational
HIN Mail
Partial Outage
POP3
Operational
IMAP
Operational
SMTP
Operational
HIN Webmail
Partial Outage
HIN Mail-SEAL (HIN Mail an Nichtmitglieder)
Operational
E-Rezept Schweiz Service | Service E-Ordonnance Suisse
Operational
Rezeptsignatur durch Ärzteschaft | Signature d'ordonnance électronique
Operational
Apotheken mit HIN-ID integriert im POS-System | Pharmacies avec identités HIN intégré dans le système POS
Operational
Apotheken mit OVAN-ID | Pharmacies avec identités OVAN
Operational
E-Rezept Webapplikationen für Patienten und Apotheken | Applications web d' ordonnance électronique pour les patients et les pharmacies
Operational
HIN Sign
Operational
HIN Teilnehmerverzeichnis | Répertoire des participants HIN
Operational
HIN Servicecenter
Operational
HIN Talk
Operational
HIN Filebox
Operational
HIN Medical Boards
Operational
HIN Awareness Portal
Operational
HIN Meeting
Operational
Kundendienst und Support | Service clientèle et support
Operational
CallDesk
Operational
Videoidentifikation | Identification vidéo
Operational
HIN geschützte Anwendungen | Applications protégées HIN
Operational
Emedko
Operational
Carimedko
Operational
Bemedko
Operational
myFMH App
Operational
myChiroCH App
Operational
Docbox
Operational
Covercard Service
Operational
HIN ID Cockpit
Operational
HIN Homepage
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
HIN Access Services Migration Apr 7, 2026 08:08 - Apr 10, 2026 17:08 CEST
From 17 March on, HIN will start migrating the infrastructure for the HIN Access ACS service. The entry point of the HIN protected services (with names like e.g. "protected-service.hin.ch") will be moved to a new solution by changing the DNS entry. The migration will take place over several weeks. We will publish updates on this channel.
We expect this migration to have no impact on the availability of the service. Nevertheless, we would like to inform you about this planned activity in order to ensure transparency and planning security.
Posted on Mar 17, 2026 - 14:21 CET
We expect this migration to have no impact on the availability of the service. Nevertheless, we would like to inform you about this planned activity in order to ensure transparency and planning security.
Posted on Mar 17, 2026 - 14:21 CET
HIN Client Update Required Apr 7, 2026 08:08 - Apr 10, 2026 11:08 CEST
Older versions of the HIN Client (3.6.2 and earlier) are no longer supported and may no longer function correctly.
Please update your HIN Client to the latest version 3.6.4.
We recommend performing the update as soon as possible to avoid any service interruptions.
Thank you for your understanding.
Posted on Mar 18, 2026 - 15:45 CET
Please update your HIN Client to the latest version 3.6.4.
We recommend performing the update as soon as possible to avoid any service interruptions.
Thank you for your understanding.
Posted on Mar 18, 2026 - 15:45 CET