All Systems Operational

About This Site

Auf dieser Seite stellt HIN Informationen zu Wartungsfenstern und zum aktuellen Systemzustand zur Verfügung. Via Button «Subscribe to updates» können Sie Status-Updates per E-Mail und SMS abonnieren.

Sur cette page, HIN met à disposition des informations sur les fenêtres de maintenance et sur l’état actuel des systèmes. Via le bouton «Subscribe to updates», vous pouvez vous abonner aux mises à jour d’état par e-mail et SMS.

Uptime over the past 90 days. View historical uptime.
HIN Client Operational
90 days ago
99.84 % uptime
Today
Alternative Authentisierung | Authentification alternative Operational
90 days ago
99.84 % uptime
Today
HIN Mail Operational
90 days ago
99.73 % uptime
Today
POP3 Operational
90 days ago
99.89 % uptime
Today
IMAP Operational
90 days ago
99.89 % uptime
Today
SMTP Operational
90 days ago
99.89 % uptime
Today
HIN Webmail Operational
90 days ago
99.02 % uptime
Today
HIN Mail-SEAL (HIN Mail an Nichtmitglieder) Operational
90 days ago
99.97 % uptime
Today
E-Rezept Schweiz Service | Service E-Ordonnance Suisse Operational
90 days ago
99.94 % uptime
Today
Rezeptsignatur durch Ärzteschaft | Signature d'ordonnance électronique Operational
90 days ago
99.94 % uptime
Today
Apotheken mit HIN-ID integriert im POS-System | Pharmacies avec identités HIN intégré dans le système POS Operational
90 days ago
99.95 % uptime
Today
Apotheken mit OVAN-ID | Pharmacies avec identités OVAN Operational
90 days ago
99.96 % uptime
Today
E-Rezept Webapplikationen für Patienten und Apotheken | Applications web d' ordonnance électronique pour les patients et les pharmacies Operational
90 days ago
99.93 % uptime
Today
HIN Sign Operational
90 days ago
99.8 % uptime
Today
HIN Teilnehmerverzeichnis | Répertoire des participants HIN Operational
90 days ago
99.22 % uptime
Today
HIN Servicecenter Operational
90 days ago
99.83 % uptime
Today
HIN Talk Operational
90 days ago
99.92 % uptime
Today
HIN Filebox Operational
90 days ago
99.84 % uptime
Today
HIN Medical Boards Operational
90 days ago
99.84 % uptime
Today
HIN Awareness Portal Operational
90 days ago
99.84 % uptime
Today
HIN Meeting Operational
90 days ago
99.88 % uptime
Today
Kundendienst und Support | Service clientèle et support Operational
90 days ago
100.0 % uptime
Today
CallDesk Operational
90 days ago
100.0 % uptime
Today
Videoidentifikation | Identification vidéo Operational
90 days ago
100.0 % uptime
Today
HIN geschützte Anwendungen | Applications protégées HIN Operational
90 days ago
99.87 % uptime
Today
Emedko Operational
90 days ago
99.97 % uptime
Today
Carimedko Operational
90 days ago
99.82 % uptime
Today
Bemedko Operational
90 days ago
99.97 % uptime
Today
myFMH App Operational
90 days ago
100.0 % uptime
Today
myChiroCH App Operational
90 days ago
100.0 % uptime
Today
Docbox Operational
90 days ago
100.0 % uptime
Today
Covercard Service Operational
90 days ago
99.81 % uptime
Today
HIN ID Cockpit Operational
90 days ago
99.44 % uptime
Today
HIN Homepage Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

HIN Access Services Migration Apr 7, 2026 08:08 - Apr 10, 2026 17:08 CEST

From 17 March on, HIN will start migrating the infrastructure for the HIN Access ACS service. The entry point of the HIN protected services (with names like e.g. "protected-service.hin.ch") will be moved to a new solution by changing the DNS entry. The migration will take place over several weeks. We will publish updates on this channel.
We expect this migration to have no impact on the availability of the service. Nevertheless, we would like to inform you about this planned activity in order to ensure transparency and planning security.
Posted on Mar 17, 2026 - 14:21 CET

Important: HIN Federation Service with SAML Integration (Migration Deadline: 14.09.2026) Jul 13, 2026 15:00 - Sep 14, 2026 23:00 CEST

If you are using SAML integration for authentication with HIN identities, you must use a new endpoint:

For the configuration of your system, please use the metadata available at the following URL:
https://broker.hin.ch/realms/HINBroker/protocol/saml/descriptor

Important: After September 14, 2026, the old endpoints will no longer be available for use.

For more details, please refer to the official HIN blog post:
https://www.hin.ch/de/blog/2026/technische-anpassungen.cfm
Posted on Jul 13, 2026 - 14:27 CEST

Maintenance window: HIN platform Jul 27, 2026 20:00-23:30 CEST

The following services will be partially unavailable due to maintenance:

HIN platform
Posted on Jul 27, 2026 - 09:42 CEST
Jul 27, 2026

No incidents reported today.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026
HIN platform outage
Resolved - This incident has been resolved.
Jul 17, 14:16 CEST
Investigating - Unfortunately, access to the HIN platform is currently not working.

Start Time: 13:00
The root cause is currently under investigation.
We apologize for the inconvenience.
Jul 17, 13:25 CEST
Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026
Maintenance window: HIN Mail
Completed - The scheduled maintenance has been completed.
Jul 14, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 21:00 CEST
Scheduled - The following services will be partially unavailable due to maintenance:

HIN Webmail
HIN IMAP
POP3 Token
Jul 14, 09:01 CEST
Partial Outage HIN Webmail
Resolved - This incident has been resolved.
Jul 14, 15:45 CEST
Investigating - We are currently experiencing an issue with the printing function in Webmail.

Our technical teams are investigating the issue and working to resolve it as quickly as possible.

We will provide further updates as soon as more information is available.

We apologize for the inconvenience and thank you for your patience.

Start: 14.07.2026 - 14:00
Jul 14, 15:00 CEST
Jul 13, 2026
HIN Client Update Required
Completed - The scheduled maintenance has been completed.
Jul 13, 14:16 CEST
Scheduled - Older versions of the HIN Client (3.6.2 and earlier) are no longer supported and may no longer function correctly.
Please update your HIN Client to the latest version 3.6.4.

We recommend performing the update as soon as possible to avoid any service interruptions.

Thank you for your understanding.
Mar 18, 15:45 CET
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