All Systems Operational

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Auf dieser Seite stellt HIN Informationen zu Wartungsfenstern und zum aktuellen Systemzustand zur Verfügung. Via Button «Subscribe to updates» können Sie Status-Updates per E-Mail und SMS abonnieren.

Sur cette page, HIN met à disposition des informations sur les fenêtres de maintenance et sur l’état actuel des systèmes. Via le bouton «Subscribe to updates», vous pouvez vous abonner aux mises à jour d’état par e-mail et SMS.

Uptime over the past 90 days. View historical uptime.
HIN Client Operational
Alternative Authentisierung | Authentification alternative Operational
HIN Mail Operational
POP3 Operational
IMAP Operational
SMTP Operational
HIN Webmail Operational
HIN Mail-SEAL (HIN Mail an Nichtmitglieder) Operational
E-Rezept Schweiz Service | Service E-Ordonnance Suisse Operational
Rezeptsignatur durch Ärzteschaft | Signature d'ordonnance électronique Operational
Apotheken mit HIN-ID integriert im POS-System | Pharmacies avec identités HIN intégré dans le système POS Operational
Apotheken mit OVAN-ID | Pharmacies avec identités OVAN Operational
E-Rezept Webapplikationen für Patienten und Apotheken | Applications web d' ordonnance électronique pour les patients et les pharmacies Operational
HIN Sign Operational
HIN Teilnehmerverzeichnis | Répertoire des participants HIN Operational
HIN Servicecenter Operational
HIN Talk Operational
HIN Filebox Operational
HIN Medical Boards Operational
HIN Awareness Portal Operational
HIN Meeting Operational
Kundendienst und Support | Service clientèle et support Operational
CallDesk Operational
Videoidentifikation | Identification vidéo Operational
HIN geschützte Anwendungen | Applications protégées HIN Operational
Emedko Operational
Carimedko Operational
Bemedko Operational
myFMH App Operational
myChiroCH App Operational
Docbox Operational
Covercard Service Operational
HIN ID Cockpit Operational
HIN Webseite Operational
HIN Active Sync (Mobile Devices) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 2, 2026

Planned system outage on 2 November 2026
Completed - The scheduled maintenance has been completed.
Nov 2, 20:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 18:00 CET
Scheduled - DE:
Geplanter Systemunterbruch am 2. November 2026
Am 2. November 2026 finden ab 18.00 bis 20.00 Uhr technische Umstellungen statt, die einen Systemunterbruch zur Folge haben. Während dieser Zeit ist kein Login und kein Zugang zu HIN geschützten Anwendungen möglich.
Haben Sie Fragen? Nehmen Sie gerne mit uns Kontakt auf.
Vielen Dank für die Kenntnisnahme.

FR:
Interruption du système prévue le 2 novembre 2026

Le 2 novembre 2026, des changements techniques auront lieu entre 18h00 et 20h00 ce qui entraînera une interruption du système. Durant cette interruption, il ne sera pas possible de se connecter ni d’accéder aux applications protégées par HIN.

Vous avez des questions? N’hésitez pas à prendre contact avec nous.

Nous vous remercions de votre attention.

IT:
Interruzione programmata del sistema il 2 novembre 2026

Il 2 novembre 2026, a partire dalle 18:00 fino alle 20:00, saranno effettuati alcuni interventi tecnici che comporteranno un’interruzione del sistema. Durante questo lasso di tempo non sarà possibile effettuare il login né accedere alle applicazioni protette da HIN.

Avete domande al riguardo? Non esitate a mettervi in contatto con noi.

Vi ringraziamo per la vostra attenzione.

EN:
Planned system outage on 2 November 2026
On 2 November 2026, technical changes will take place from 18:00 to 20:00., resulting in a system outage. During this time, it will not be possible to log in or access HIN protected applications.
Any questions? Please feel free to contact us.
Thank you for your attention.
Oct 30, 12:11 CET
HIN Sign Outage
Resolved - This incident has been resolved.
Nov 2, 10:21 CET
Investigating - Signing with HIN Sign is currently not possible.

We are investigating the issue.

Start: 02.11.2026 - 06:00
Nov 2, 07:59 CET

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

HIN Mail on Mobile Devices
Resolved - This incident has been resolved.
Oct 29, 20:04 CET
Update - We are continuing to monitor for any further issues.
Oct 7, 07:07 CEST
Monitoring - If you were prompted to enter a password on your smartphone, please follow the instructions below:
Oct 7, 07:05 CEST
Investigating - Following yesterday’s incident affecting HIN Mail on mobile devices, some users may still experience synchronisation issues.

If you entered your password on your smartphone or tablet during the incident, HIN Mail synchronisation may no longer work correctly.

To resolve the issue, please remove the HIN Mail account from your smartphone or tablet and set it up again according to the following instructions:

iOS:
https://support.hin.ch/de/service/hin-mail-und-mobile/hin-mail-ios.cfm

Android:
https://support.hin.ch/de/service/hin-mail-und-mobile/einrichten-android.cfm

Thank you for your understanding.
Oct 6, 11:21 CEST

Oct 28, 2026

No incidents reported.

Oct 27, 2026

Planned system outage on 26 October 2026
Completed - The scheduled maintenance has been completed.
Oct 27, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 19:00 CET
Scheduled - Geplanter Systemunterbruch am 26. Oktober 2026

Am 26. Oktober 2026 finden ab ca. 19.00 Uhr technische Umstellungen statt, die einen mehrstündigen Systemunterbruch zur Folge haben. Während dieser Zeit ist kein Login und kein Zugang zu HIN geschützten Anwendungen möglich.

Haben Sie Fragen? Nehmen Sie gerne mit uns Kontakt auf.

Vielen Dank für die Kenntnisnahme.



Interruption du système prévue le 26 octobre 2026

Le 26 octobre 2026, des changements techniques auront lieu vers 19h00, ce qui entraînera une interruption du système pendant plusieurs heures. Durant cette interruption, il ne sera pas possible de se connecter ni d’accéder aux applications protégées par HIN.

Vous avez des questions? N’hésitez pas à prendre contact avec nous.

Nous vous remercions de votre attention.



Interruzione programmata del sistema il 26 ottobre 2026

Il 26 ottobre 2026, a partire dalle 19:00 circa, saranno effettuati alcuni interventi tecnici che comporteranno un’interruzione del sistema della durata di diverse ore. Durante questo lasso di tempo non sarà possibile effettuare il login né accedere alle applicazioni protette da HIN.

Avete domande al riguardo? Non esitate a mettervi in contatto con noi.

Vi ringraziamo per la vostra attenzione.




Planned system outage on 26 October 2026

On 26 October 2026, technical changes will take place from around 7.00 p.m., resulting in a system outage lasting several hours. During this time, it will not be possible to log in or access HIN protected applications.

Any questions? Please feel free to contact us.

Thank you for your attention.
Oct 23, 08:39 CEST

Oct 26, 2026

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

HIN Mail maintenance
Completed - The scheduled maintenance has been completed.
Oct 19, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 20:00 CEST
Scheduled - The following services will be partially unavailable due to maintenance:

HIN Webmail
HIN IMAP & POP3 Token
Oct 19, 09:04 CEST
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